Legal
Refund and Cancellation Policy
Last updated: August 15, 2026
Free plan
The Developer plan has no subscription charge and may be stopped at any time.
Paid subscriptions
Starter and Growth are billed monthly in USD and renew automatically until canceled. The applicable price, tax, and payment method are shown in Stripe Checkout before confirmation. We do not add automatic request overage charges.
Cancellation
You may cancel through the Stripe-hosted billing portal. Cancellation normally takes effect at the end of the current paid billing period. Access remains available according to the recorded subscription and entitlement state until that time. Projects and API keys are not deleted merely because a subscription is canceled.
Refunds
Because access is provided as a digital subscription, payments are generally non-refundable and we do not provide prorated refunds for unused time in a billing period. This does not limit any refund or cancellation right required by applicable law. We will review confirmed duplicate charges, erroneous charges, and cases where the paid service was not provisioned because of our processing failure.
Payment failure
A failed payment may place paid access into a limited grace period before suspension. We do not delete projects or API keys solely because payment failed. Successful payment recovery may restore the applicable entitlement.
How to request review
Use the verified channel on the Contact page and include only the non-secret invoice identifier and a concise explanation. Never send a complete card number, password, API key, authentication token, or full address query.